Update Issue
Description
This step updates an existing issue in Jira. You provide the issue key and the field values to change, either as table entries or JSON. Use this step in workflows that update issue status, change assignees or priorities, modify descriptions, or sync issue data from external systems.
Limitation
The following fields are unsupported: Time Tracking, Original Estimate, and Remaining Estimate.
Note
Supported format for Date type fields, such as Due Date is ‘YYYY-MM-DD’.
Configurations
| Field Name | Description |
|---|---|
| Step Name | Name of the step. This name has to be unique in a single workflow. |
Connection
For the connection field details, click Connection Fields
Input tab
| Field Name | Description |
|---|---|
| Input Fields | |
| Issue Key | Specify the issue key of the JIRA for which comment is to be added. JIRA automatically assigns this key when the issue is created (for example, PROJ-123). The field accepts environment variable or previous step field, and the field is mandatory. |
| Button: Get | Click Get to select an issue key. The system opens a pop-up that lists the JIRA projects accessible to the configured user. After you select a project, the next pop-up displays the available issues. Select the required issue key from the list. |
| Accept Update fields as JSON | Enable checkbox to accept the fields to be updated in JSON format. |
| Update fields JSON | Select the filed in the stream containing the JSON text. Sample JSON is shown below: {“Summary”:”summaryfromAE”,”Project”:”SP”,”Priority”:”Medium”,”description”:”Dec from AE”,”Issue Type”:”Bug”}The JSON field can be any field in the stream or can be created using any step such as Generate Rows, Modified Java Script, Set field value to a constant etc. |
| Tabular Fields: | |
| Variable Field Name | This is an optional field. Choose a field in input stream from drop down list or provide a user or system defined variable. |
| Field Name | Clicking on this column field brings a dialog with the list of available fields that can be updated in the issue and as per the access permission of Username provided in Connection. |
| Field Value | Provide an updated value for the field name selected in Field Name column above. |