FreshDesk

The FreshDesk plugin lets you manage records in your FreshDesk helpdesk system. It supports creating, updating, deleting, and retrieving records, as well as uploading attachments and getting record counts. The plugin connects using your FreshDesk domain URL and API key. Use this plugin when your workflows need to automate helpdesk operations like ticket creation, status updates, or data retrieval from FreshDesk. Prerequisites FreshDesk cloud instance with access details.

tip

The number of API calls are based on subscription plan/API limit per endpoint. https://support.freshdesk.com/en/support/solutions/articles/225439-what-are-the-rate-limits-for-the-api-calls-to-freshdesk