Additional Notes

Ensure you apply the prerequisites provided in additional notes when using the following steps:

• Forward Email
• Reply All
• Reply Email
• Send Email

Additional notes

• The email size including all attachments should not exceed 150 MB or the size configured in Exchange Admin Center.
• For the large-size attachments, during the execution of the plugin step, if a throttling error occurs, then the plugin step will reattempt the operation twice. If the throttling error still occurs, the plugin step will abort the execution.
• If your organization requires some users to access another user’s mailbox, then follow either one of the following ways to grant the required permissions:
  • Send email from another user’s mailbox
    • Sign in using Admin account or ask admin user account.
    • In the admin center, go to the Users  Active users page.
    • Select the name of the user from whom you want the permission to send the mail, and then open the Properties pane.
    • In the Mail tab, select Manage mailbox permissions.
    • Next to Send as, select Edit.
    • Select Add permissions, then choose the name of the person who you want this user to be able to send as.
    • Select Add. The details are saved.
  • Send email on behalf of another user
    • Log in using Admin account or ask admin user to do following actions.
    • In the admin center, go to the Users
    • Active users page.
    • Select the name of the user (from whom you plan to give a Send on behalf permission) to open their properties pane.
    • On the Mail tab, select Manage mailbox permissions.
    • Next to Send on behalf, select Edit.
    • Select Add permissions, then choose the name of the user or users that you want to allow to send email on behalf of this mailbox.
    • Select Add. The details are saved. For more information, see Send email from another user’s mailbox