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Add an Exchange Cloud configuration

Important:

To use Exchange Cloud configuration, you must have Microsoft account. Create an account through the Azure AD portal. For details, see Appendix 17: Office 365 Registration for Grant Type Refresh Token in the IT Plugin Reference Guide.

To configure an Exchange Cloud configuration:

  1. Go to Settings -> Email Configuration. The Email Configuration page appears.

  2. Click Add, and in the dialog select Exchange Cloud Configuration as type of configuration. The email configuration fields appear.

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  3. Enter the details, as required.

    Note:

    Access your Microsoft account to fetch the details. The details appear encrypted in the fields.

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  4. Enter the details, as required.

    LDAP / Microsoft Account Configuration Fields

    FieldDescription
    Host*Enter the host name or IP address of the LDAP server. For example, Gmail.
    Tenant IdCopy-paste your Microsoft account tenant ID.
    Client IdCopy-paste the client ID of the application created in your Microsoft account.
    Client SecretCopy-paste the client secret password generated in your Microsoft account.
    Refresh TokenCopy-paste the refresh token generated in your Microsoft account.

    '*' indicates the fields are mandatory.

  5. Click Test, to validate the Exchange Cloud connectivity. A message confirming the success of the connectivity appears.

  6. Click Save. The Exchange Cloud Configuration details are saved.