Delete Business Object

Description

Ivanti Service Manager: Delete Business Object step, deletes a business object record in Ivanti Service Manager.

Limitation:**

The service request business object record cannot be deleted using this plugin step since there is a different API endpoint provided to create service request.

References

• Documentation for creating an API Key: https://help.ivanti.com/ht/help/en_US/ISM/2021/admin/Content/Configure/API/Using-REST-API-Key.htm
• API documentation: https://help.ivanti.com/ht/help/en_US/ISM/2021/admin/Content/Configure/API/Create-a-Business-Object.htm

Configurations

No.	Field Name	Description
1	Step name	Name of the step as it appears in the workflow workspace. This name has to be unique in a single workflow.
	Connection
2	Tenant URL	Tenant URL of Ivanti Service Manager instance. The data type is String. This field is mandatory.
	Accept value as variable/static	Leave checkbox unchecked to accept API Key value from a field in the previous steps of the stream using a drop down list. Else enable checkbox for API Key field to appear as Text box.
3	API Key	Specify or select API Key generated for the tenant. If checkbox above is enabled API Key field appears as Text box and accepts static values or variables. Else if checkbox above is disabled API Key field appears as a drop down containing values from previous steps to select from. The data type is String. This field is mandatory.
	Input Fields
1	Business Object	Specify the internal name of the Business Object for which record is to be deleted.The data type is String. This field is mandatory. Note: Locate the internal name using the following steps: i. Click on Settings icon at the right uppermost corner. ii. Select Business Objects under Build option. iii. In the Find box, type the display name of the Business Object and you can see the internal name enclosed in the bracket just under Display Name.
2	Rec ID	Select rec ID of the record to be deleted.
	Button: Get	On clicking the Get button, Rec IDs associated with the business object will get populated. Note: Get button will not work for the previous step variables. The button will only work with static values and environment variables.